One Mario · Dev Studio

Refunds & cancellations

Last updated: 21 October 2026

This policy covers payments made to One Mario through payments.onemario.com.

Project payments

Refunds and cancellations for project work are handled according to the quotation, invoice or agreement shared with you for that project. If you'd like to cancel or request a refund, write to us with your payment ID and we will respond within 3 business days.

Duplicate or failed payments

If you were charged twice for the same invoice, or money was deducted for a payment that did not complete, contact us with the payment ID. Eligible amounts are refunded to the original payment method, and usually reach your account within 5–7 business days after we initiate the refund (timelines depend on your bank).

How to request

Email onemario.co@gmail.com or call/WhatsApp +91 80193 93337 with your name, payment ID and the reason for the request.